Posts

coffee conversation
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Constructive Conversations at Work: The Magic of Meaningful, Informal Conversations

woman at computer
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Health and Trust: Trust as a resource

I talk a lot about the design of  healthy work systems.  But what actually determines whether or not a work system is healthy or unhealthy?  One of the fundamental ways to tell is whether or not people have adequate resources to meet the ongoing demands of their jobs, and can control those resources. The term ‘resources’ here means […]

mechanic
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Health and Trust: Trusting people’s needs

As an engineer, I’m surprised how often I hear the language of manufacturing and machine productivity used to describe people’s performance.  I once worked at a consulting firm where each person was evaluated by his or her “utilization rate,” (“UT”). UT is a measure of productivity originating in manufacturing. It’s the ratio of the number of hours a machine is running compared to the […]

dockyard workers
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The Role of Trust

Trust. We don’t tend to think about it until we realize it’s missing. Maybe your boss decides you’re going to work on a new team and you feel hesitant, wary. Turns out you might not trust your new teammates – not because they aren’t nice people, but perhaps because you don’t trust their technical competence. […]

Fall 2015 Be Aware Flyer
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What Does Meaningful Work Have to Do with Health?

What does meaning have to do with health at work?  Human factor’s engineers ask exactly that. And we can help you find your way to the next level of your own personal, professional and organizational health. My guest post in this month’s Humanities Booyah blog goes beyond talking about the ways dysfunctional work systems make […]