INTRODUCTION In our post describing the scary side of psychological safety, we consider why some leaders are nervous about cultivating a more open culture in the workplace. Now we’d like to spend some time thinking about what each of us can do, from wherever we are in the organization, to promote psychological safety, regardless of […]
INTRODUCTION We all want psychological safety, don’t we? Logically we know (and the research confirms) that groups with norms that allow all members to contribute frankly and openly without repercussions or retaliation perform more effectively and efficiently. Psychological safety also benefits individuals in obvious ways, inviting people to share their perspectives and ideas – to […]
INTRODUCTION We see kindness as a foundation for increasing change capacity in organizations. Let’s go a little deeper into what influences kindness and change capacity.
By Katherine Sanders and Patrick Farrell INTRODUCTION It might seem odd to talk about kindness as a strategy to increase capacity for change, but we see it as a practical necessity. Kindness at work is often thought of as a friendly attitude, a considerate mindset or civility. However, those aren’t the definitions we have in […]
By Katherine Sanders and Patrick Farrell INTRODUCTION Organizational (or company) culture is a difficult topic to wrap your arms around. We all know it’s important, but it’s hard to define exactly what we mean by it, much less how each of us can work to improve it. WHY ORG. CULTURE IS DIFFICULT TO SHIFT Part […]
Note: this is a five-part series. Read Part 1 | Part 2 | Part 3 | Part 4 By Patrick Farrell and Katherine Sanders INTRODUCTION People need a sense of autonomy and agency in order to be healthy. We expect our actions to help shape our experiences. When we start to feel helpless, or that […]
Note: this is a five-part series. Read Part 1 | Part 2 | Part 3 | Part 5 By Patrick Farrell and Katherine Sanders INTRODUCTION When we have a healthy foundation to build on (see Part 3 of this series), we can anticipate resistance before we encounter it. We call this skill proactive anticipation. Proactive […]
Note: this is a five-part series. Read Part 1 | Part 2 | Part 4 | Part 5 By Patrick Farrell and Katherine Sanders INTRODUCTION A common view of efficiency encourages leaders to focus on the initiative at hand and its immediate results. That approach to efficiency can prevent leaders from noticing the foundational work that […]
Note: this is a four-part series. Read Part 1 | Part 2 | Part 4 By Patrick Farrell and Katherine Sanders INTRODUCTION Organizational capacity for change is the overall capability of an organization to either effectively prepare for or respond to an unpredictable environment (Saylor Academy, 2012). We’d add that change capacity is also accepting […]
Note: this is a five-part series. Read Part 1 | Part 3 | Part 4 | Part 5 By Katherine Sanders and Patrick Farrell INTRODUCTION Organizational capacity for change is the overall capability of an organization to either effectively prepare for or respond to an unpredictable environment (Saylor Academy, 2012). We’d add that change capacity […]
Note: this is a four-part series. Read Part 1 | Part 3 | Part 4 By Patrick Farrell and Katherine Sanders INTRODUCTION How often do organizations spend the time and resources to develop a strategic plan, only to fail to operationalize it? Our hopes and dreams in our Strategic Plan are so big that many […]
Note: this is a five-part series. Read Part 2 | Part 3 | Part 4 | Part 5 By Katherine Sanders and Patrick Farrell INTRODUCTION Change is inevitable in business, across society and within individuals. Under the best of circumstances, change is difficult. Recent challenges in the world have made change much more difficult for […]
Note: this is a four-part series. Read Part 2 | Part 3 | Part 4 By Patrick Farrell and Katherine Sanders INTRODUCTION Strategic planning helps an institution envision its future. Good strategic plans take a broad view of the internal and external landscapes, envision the organization’s future, and invite innovation to make that future real. […]
By Katherine Sanders and Patrick Farrell INTRODUCTION Systems thinking is a holistic approach that can help educators understand a complex educational system more realistically. Since higher education has complex sources and multiple perspectives on the key problems, decisions can emerge from and result in interconnected intended and unintended events. Systems thinking can help leaders work […]
By Katherine Sanders and Patrick Farrell INTRODUCTION A healthy workplace continually improves the health, safety and wellbeing of all employees while sustaining business productivity. It is also a key requirement for an innovative organization because healthy employees have more capacity for creativity and change. WHAT IS A HEALTHY WORKPLACE A healthy workplace meets people’s needs, […]
By Katherine Sanders Being the smartest person in the room isn’t an advantage in system change unless part of your brilliance is in collaborating with others who have different expertise than yourself, and supporting them to collaborate with each other. Even the smartest person in the room cannot and never will understand all parts of […]
By Katherine Sanders I enjoy a good story as much as the next person, but I’ll admit that I’m not the best storyteller. I’m too engineery… I tend to either cut to the chase so that there is no suspense, or I get distracted in the middle of my own story and digress, losing the […]
By Katherine Sanders “Control” has a negative connotation in the workplace for good reasons. “Mary is controlling,” is definitely not a complement. Used that way, “control” refers to trying to control others. In addition to not being an effective or sustainable way to manage relationships (at home or at work), controlling others isn’t good for […]
By Katherine Sanders Clubhouse Conversation, January 5, 2021 I have the privilege of hosting my second Clubhouse (CH) conversation tonight, Leading System Change, with Dr. Aekta Malhotra. Dr. Malhotra is a psychiatrist in Texas who has recently opened her own practice, Apollo Psychiatry. She’s also a visionary change leader and anti-racist consultant, working toward a […]
By Katherine Sanders Clubhouse Conversation, December 29, 2020 I’m excited to host my first Clubhouse (CH) conversation tonight. For those of you participating in the conversation, I’m sharing my foundational concepts for each conversation here so you can refer to handouts and/or revisit concepts whenever you like. I also realize that most people don’t have […]
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