Entries by Katherine Sanders

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It’s time to Build Back Better Work

You might have heard the phrase Build Back Better.  When relief workers and engineers support communities in rebuilding after natural disasters, they #buildbackbetter.  They don’t attempt to recreate what was destroyed or damaged, they design for improvement. They invest in resilient design.  They strengthen structures and improve systems so that the next time a disaster […]

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When Saving Time Wastes Time

People are busy and want to save time.  It’s a fact of life.  But if you’re working to shift a work system toward health, saving time up front can ultimately waste time if you implement poorly formed interventions. It’s tempting to act before really understanding the foundations of healthy work systems.  People hear about Herzberg’s or […]

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Health and Trust: Trusting the change process  

My wise friend and colleague, Karen Konrath, uses a model from William Bridges in her executive coaching practice to talk about change. She explains that change happens quickly at work, many times without our desire or consent. Your project falls through. Management downsizes your group. You are assigned a new boss. But, even though our external circumstances […]

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The Role of Trust

Trust. We don’t tend to think about it until we realize it’s missing. Maybe your boss decides you’re going to work on a new team and you feel hesitant, wary. Turns out you might not trust your new teammates – not because they aren’t nice people, but perhaps because you don’t trust their technical competence. […]