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It’s time to Build Back Better Work

You might have heard the phrase Build Back Better.  When relief workers and engineers support communities in rebuilding after natural disasters, they #buildbackbetter.  They don’t attempt to recreate what was destroyed or damaged, they design for improvement. They invest in resilient design.  They strengthen structures and improve systems so that the next time a disaster […]

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When Saving Time Wastes Time

People are busy and want to save time.  It’s a fact of life.  But if you’re working to shift a work system toward health, saving time up front can ultimately waste time if you implement poorly formed interventions. It’s tempting to act before really understanding the foundations of healthy work systems.  People hear about Herzberg’s or […]